Claims Representative Jobs in Arkansas

Job Title: Claim Rep, Outside Property/Ft. Smith, AR Company: Travelers Location: Little Rock, AR Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   LOCATION: Fort Smith AR Area SUMMARY: Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle 1st party Property claims of moderate complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred.                                                                                Knowledge of construction, estimating and estimating system (Xactimate preferred) CERTIFICATES/DEGREES: Valid driver's license COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.  As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application.  You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Job Title: Property Outside Claim Representative - Little Rock, AR Company: The Hartford Financial Services Group Inc Location: Little Rock, AR Description: THE HARTFORD FINANCIAL SERVICES GROUPFounded in 1810, The Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the largest financial services and insurance companies in the United States, with international offices in Japan, Brazil, Ireland, England and Germany. In 2007, The Hartford's revenues reached $25.9 billion. The Hartford is a Fortune 100 company with an impressive track record. The Hartford has received numerous awards including being Four-time winner of the prestigious Call Center of Excellence Award by JD Power and Associates, and we were named Global Call Center of the Year in 2007 by ICMI. In addition, we were twice named in the top 5 Best Places to Work in Oklahoma. Visit us at www.thehartford.com. Property Outside Claim Representative - Little Rock, AR Description WHY JOIN THE HARTFORD? The Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the oldest and largest investment and insurance companies in the United States. Founded in 1810, the company is a leading provider of automobile and homeowners products, business insurance, investment products, life insurance, and group & employee benefits. Recognized for the diversity of its product portfolio and distribution networks, The Hartford serves customers through independent agents and brokers, financial institutions, affinity groups and via the Internet. The company has approximately 30,000 employees in the U.S. and serves customers worldwide. The Property & Casualty (P&C) Operations include business insurance, specialty commercial and personal lines. The Hartford Stag logo is a trusted symbol of dependability. Naturally, you have big ideas for your career and that means you will need plenty of room - to grow, to explore your potential and to realize your goals. At the Hartford, you will find a challenging, fast-paced environment where your creativity, drive and commitment will propel you to the top of your career. WHAT IS THE COMPENSATION OPPORTUNITY? At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. Additional cash bonuses may be available based on your performance. We also have: Generous Paid Time Off Paid Holidays Paid Training On-site Vacation buy and sell option 401K Program with matching company contribution Cash Balance Retirement plan - 100% employer paid! Vested after 3 years! Medical & Dental Plans effective from date of hire - No probationary period! Employee and Dependent Life Insurance Degree Development Employee and Dependent AD&D Health Care Spending Account Employee Discounts Dependent Care Spending Account Long-Term Disability Employee Referral Bonuses Employee Stock Purchase WHAT ARE THE RESPONSIBILITIES OF THE POSITION? In this position you will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of claims in a manner consistent with corporate claim settlement policies and procedures, as well as statutory, regulatory and ethics requirements. You will achieve fair, equitable and timely claim dispositions that the customer understands, properly assess the indemnity and expense exposure of assigned claims and develop aggressive file strategies. Properly investigate all exposures and/or perils to determine cause, scope, and cost of damage and/or determine liability and extent of damages. Perform on-site inspections and estimation of damages. Guide policyholder through the claim process to ensure understanding. Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act. WHAT ELSE CAN YOU TELL ME ABOUT WORKING IN THIS POSITION AT THE HARTFORD? The Hartford's Property and Casualty Claims Division is a fast paced organization that will offer you the opportunity to join a team of dedicated claim professionals. We value exceptional customer service and superior claim handling. We provide our employees with opportunities for growth and development in an environment that celebrates varying backgrounds and perspectives. This position reports in to the Personal and Commercial Lines Property Team located in our claims office in Aurora, IL. We offer state-of-the-art technology. This positions works remote from your Home Office. An Equal Opportunity Employer Committed to Building Inclusion and Leveraging Diversity ***NO AGENCIES PLEASE*** Qualifications WHAT ARE WE LOOKING FOR? Our Aurora, IL Property Claim Region has an opening for an Outside Claim Representative handling Personal and Commercial Lines Property Claims to service the Little Rock, Arkansas area. The ideal candidate will possess the following: · 3+ years prior claims handling experience · Bachelor degree or equivalent experience · Strong conflict resolution and negotiation skills · Excellent planning and organization skills are required · Auto driver's license and safe driving record · Demonstrated proficiency in construction estimating and repair techniques · Computer literate · Strong spoken communication skills including an excellent phone manner · Strong negotiation and settlement skills

Job Title: Claim Representative, Outside Property Company: Travelers Location: Little Rock, AR Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle 1st party Property claims of moderate complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred.                                                                                Knowledge of construction, estimating and estimating system (Xactimate preferred) CERTIFICATES/DEGREES: Valid driver's license COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.  As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application.  You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.