S Burgessdemarco Location: Knoxville, TN 37934 ... nagement, insurance and legal experience dedicated to providing consistent and high-quality customer service. I am an educated and energetic insurance professional recognized as a quick learner with exceptional people skills. I possess strong personal ethics and integrity, and always strive to convey a professional image of honesty and concern for my customers’ wants and needs. Please feel free to contact me with any additional questions at your first convenience. In advance, thank you for your time. Sincerely, Susan Burgess-DeMarco Enclosure Susan Burgess-DeMarco JD CPCU CIC AIC 12604 Broken Saddle Road Knoxville, TN 37934 Phone: 865-621-0261 Home: 865-671-0320 Email: susanbdemarco@a ...
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B Barnes Location: Cordova, TN 38016 ... ers Public AdministrationUn iversity of California, Los Angeles June 2000Bachelor of Arts in Economics Employment: Claims Department, Nationwide Insurance January 2006 - PresentSr. Casualty RepresentativeAn alyzed 660 multi-state auto and home owners injury claims. Evaluated the losses to determine its value. Completed scene inspections to assist with claims investigation. Secured recorded statements from all parties involved in a loss to establish the facts. Met with customers face to face to settle their injury claim. Utilized negotiation skills to solve customer concerns. Collaborated and consulted ...
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B Graff Location: Memphis, TN 38105 ... Actively seeking a key role with an organization in need of a qualified individual with proven success in demonstrating knowledge and skills in claims management and “know-how” in setting goals, coordinating, and drive to exceed organization objectives Accomplished and goal oriented Professional with significant years of experience in providing an exceptional performance in directing claims management process. Extensive background in business development, account administration, data analysis, negotiations, planning, supervision, and customer service. Proven ability to consistently develop people, lead teams to achieve organizational objectives. Recognized for professionali ...
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V Freeman Location: Memphis, TN 38119 ... l Personnel, Broadspire, Temp Adjuster (2008)Conducted the initial investigation of Federal Express (Express) liability claims throughout the U.S. TOok recorded statements. Assigned appraisals. Requested police reports. Set up rental cars. Made liability decisions. Requested checks. Relieved the receptionist for breaks. AS400.Independen t Agent (2007-2008)Marke t medicare advantage plans.Direct Insurance, Adjuster (2006-2007)Condu cted initial investigation of personal automobile liability claims in the state of Tennessee. Made initial contact with the insureds, claimants, and witnesses. Ordered police reports, damage appraisals, and made arrangements for rental cars. Analyzed and confi ...
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R Moorman Location: Madison, TN 37115 ... medical malpractice insurance claims. Strong leadership ability with proven history of successful supervision of others. Excellent teamwork skills and ability to deal with others. Demonstrated customer service skills. High customer satisfaction levels. Extensive involvement in customer complaint resolution with a high rate of successful resolutions to those complaints. Good knowledge of and experience in using Windows operating systems and Microsoft software. WORK HISTORY 2007-2009 Package Handler, FedEx Express Responsible for loading and unloading Fed Ex aircraft containers and vehicles at a rate of at least 23 packages per minute. 2007-2007 Claims Adjuster Temporary, Insuranc ...
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M Henry Location: Gallatin, TN 37066 ... Professional Experience Liberty Cabinet and Mill, Gallatin, TN Aug 08-Present Machine and Assembly Engineer Assemble Cabinets Customize Cabinets and Countertops Install Cabinets and Countertops for customers Servpro, Nashville, TN May 06-Aug 08 Account Manager In charge of maintaining a good relationship with previous and potential customers in Wilson County Kept up with all account receivables and updated frequently Handled all customer service within my jobs Responsible for keeping track of referrals and discovering the source of jobs Managed 3 crews and informed the crew chiefs of their duties Worked with insurance companies on finalizing the invoices In cha ...
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R Kane Jr Location: Knoxville, TN 37931 ... training and development.Driv es innovative solutions to ensure long term growth in demanding markets.Builds motivated sales teams for award-winning customer service and sales excellence.Works effectively with clients, vendors and employees to reach all business objectives.Opera tions Management Training & Development Emerging Market Positions Profit Growth Motivational Leadership Tactical Market Plans Insurance Sales Claims Adjustment New Market Development Financial Services Sales Quality Assurance Customer Service Risk Management Continuous Process Improvement Field Sales P&L ResponsibilityPR OFESSIONAL EXPERIENCEFARMER S INSURANCE, Knoxville, Tennessee 1988-present ...
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V Minicozzi Location: Hendersonville, TN 37075 ... g communication, interpersonal, analytical, and decision-making skills. Demonstrated success managing projects to completion. Excellent in working with a large group or individually to meet business goals.Profession al BackgroundPresid ent / Owner 2007 to PresentComprehen sive Health Claim Resources Hendersonville, TNProvide claim and appeal processing, fee negotiation, and consulting to third party claim administrators and physicians.* Successfully negotiated claims with non participating plan providers to provide discounts to the plan sponsor and their employees.* Reduced an appeal backlog from six months to a consistent ten day turnaround.* Reduced a claim backlog from ninety days to a c ...
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S Cunningham Location: Nashville, TN 37207 ... as well as to my professional development. Employment Experience: 2008 - 2009 Holland Medical Equipment Inc. Nashville, Tennessee Claims/Billing/C ollection Duties and Responsibilities : Healthcare Industry DME-Call insurance companies to verify claim status and then note account; Follow guidelines and procedures for government and state accounts; Print claims/1500 to be sent to insurance companies or clients that are not on file. Investigate aging accounts to resolution of payment as well review and follow up on denials; File appeals when required; reopening; re-determination s; insurance verification; customer service; DME training 2006 - 2008 Independent - Licensed ...
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T Hopkins Location: Hermitage, TN 37076 ... ient retention. Elevate team development, training and workflow management to optimize the delivery of product implementation. Maximize organizational resources to monitor and report operational effectiveness. Built and evaluated top performing customer care teams, providing staff with leadership, resources and positive structure to achieve long and short term goals and directives Managed implementation of Best Practices strategiesTransl ated business strategy into directions, plans and objectives to maximize revenue Demonstrated successful implementation of project management initiativesIdent ified and implemented organizational efficiency gainsDelivered work flow standards to monitor q ...
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