S Selee Location: Oregon, OH 43616 ... is, presentation, negotiation, customer support and service, program development and implementation. Working knowledge of IBM computers, software applications, and Novell networks. Extensive field training experience. Excellent organization, planning, interpersonal and presentation skills. EXPERIENCE Key Bank, Toledo, Ohio(February, 2006 – July, 2007) KeyCorp based in Cleveland, Ohio, is one of the nation’s largest bank-based financial services companies with assets over $ 95 billion, employing about 20,000 people in more that 940 branches across 45 states. Branch Manager(February , 2006 – July, 2007) Responsible for sales and service leadership within the branch and market ...
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D Hampton Location: Newark, OH 43055 ... nison University, Granville, Ohio) -MBA Studies, Toledo University -AIC (Associate In Claims) certificate - IIA -CLU studies (5 courses completed to date) WORK HISTORY - Athletes In Action, 1986-1989 (Buffalo, NY) (trainer and speaker) -State Farm Insurance, 1989-present (Ohio and Texas) BUSINESS EXPERIENCE -Personal Injury/Property Damage insurance work (1989-present)-S elected/trained to speak on insurance topics for inner-company as well as community forums in Northern Ohio (1993-1999) -Liaison for company to body shops regarding used & non OEM (after market parts issues)-Recipien t of "President's Quality Medallion Award" for customer service (Awarded once per year for state of Ohio ...
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L Redfield Location: Akron, OH 44319 ... ders in a matrix management environment. Successfully managed the opening of 24 Service Centers and heavily influenced other organizations to drive exceptional results. Created effective communication, training, implementation and assessment plans for complex process changes impacting all claims employees. Expertise includes:Change Management Audit Training Multisite Service Center Openings Software Implementation Corporate Communications Plans Process Analysis / Design Claims Auditing Diagnostic Reviews / Gap Analyses RAZOR'S EDGE CONSULTING, Cleveland, OH 2009 to PresentPrivately -held consulting firm for the property and casualty insurance industry.Consult antLed a team that restructu ...
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K Shumate Location: Powell, OH 43065 ... r all 1st party Fire and Theft claims for Nationwide Insurance companies.Includ ing the following:Securi ng financing for projectDevelopin g short and long term strategyHiring of management staff and associatesInterv iew and hire third party vendors on outsourcing of specific workAccountable for all Key Performance Indicators for the centralized operation. Including the following:Subrog ationSalvageRent al Customer ServiceEmployee EngagementSeveri tyTraining and development of future leadersInteract with multiple business units including Underwriting, Product, Sales, Government Relations, Litigation and Home Office Staff.Specialty Auto Claim Director Nationwide Insurance 2007-2009 Dublin ...
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K Blaine Location: Columbus, OH 43221 ... ects based on the agency goals and importance, including underwriting projects at Insurance Intermediaries and increasing the agencies' production from $13,000,000 to $15,000,000 for the 2008 year, individual risk revenues ranging from $50,000 to $500,000.Develop ed in-depth presentations and dialogue, thereby developing positive business relationshipsbui lt on mutual trust with the insurance company underwriters and the risks themselves both within the excess surplus lines markets, as well as the admitted markets.Managed daily operations in a timely and effective manner for the commercial lines department within independent insurance agencies, which included over 100 accounts on a monthly b ...
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T Peternelj Location: Willoughby, OH 44094 ... ustry. Work Experience Contents Appraiser 2/2005 - Present Alex N Sill, Seven Hills, Ohio § Contents Appraising on commercial and homeowners losses as assigned. Ours is a Public Adjusting company. Complete take offs, pictures and presentation. (Can make samples available.) Lead Quality Auditor/Analyst 6/2002 - 2/2005 ComparisonMarket , Inc., Cleveland, Ohio § Responsible for conducting a thorough analysis of sixty five (65) Inside Sales Representatives and sales center data. Including tabulating and reporting of audit results. Providing feedback and coaching to our Inside Sales Representatives. Finding process improvements and implementing scripting changes or presenting a ...
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S Kolcun Location: Columbus, OH 43220 ... portunities. Summary of Qualifications My strength lies in my organizational skills, clear thinking and problem solving. My experience in the insurance claims field along with an accounting background makes me especially suited for analyzing details. Co-workers, upper management as well as direct report employees have commented on my demeanor as being upbeat and approachable. Continuously throughout my career, I been given more and more responsibility and enjoy taking on new challenges which utilize my skills. Professional Experience Outside Liability Claims Representative Travelers Insurance, Pittsburgh, PA 2005 - Present As an outside liability representative responsibilities i ...
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K Mcpherson Location: Andover, OH 44003 ... skills in auditing, attention to detail and organization to assure accurate record keeping and compliance with regulatory agencies. Highlights of Qualifications · Over 25 years of professional experience with the public. · Personable and persuasive in communicating creatively with customers from all cultures and economic levels. · Proven skills in persevering to solve customer's problems. · Self-motivated and confident in making independent decisions. · Very well organized and able to meet deadlines. Relevant Experience Human Resources · Recruiting, new hire orientation and separation · Facilitate open enrollment · Departmental record keeping · Worker's Compensation re ...
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V Rosa Location: Copley, OH 44321 ... ittees, claims processing, and customer service call-center operations. * Integrates technology applications in day to day work to improve efficiency and effectiveness. * Demonstrates independent thinking and initiative. * Communicates across a broad internal and external network to improve quality ratings.* Expertise in resolving escalated customer service issues.* Documented activities to demonstrate compliance with business, regulatory, and accreditation requirements.* Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint*, Microsoft Access, and Microsoft Outlook*). PROFESSIONAL EXPERIENCESumma Wadsworth Rittman Hospital ...
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P Robinson Location: Colulmbus, OH 43235 ... a challenging position in a growing industry within a dynamic organization with room for long-term growth and personal and professional development. PROFESSIONAL EXPERIENCE CORESOURCE, Dublin, OH Client Billing Auditor 2006-2008 · Reviewed Client billings to verify that all billings were completed accurately. · Carefully did Excel reports showing PPO's and Stop Loss carriers by client groups for comparison to keep a record of our largest and most used products. · Diligently taught two temporary Employees how to run our bills and do a simple financial audit before bills were given to me; to add divisions and make sure that the final to ...