A Boore Location: Davenport, IA 52803 ... within the State of Iowa, Illinois and Wisconsin. Managed hospital admission, verified insurance and claim payments for commercial employees.Provid ed options for supplemental coverage and referring members with Medicare issues. Experienced in speaking to providers, handling issues related to eligibility, billing and speaking with third party providers regarding their responsibilities and obligations.Work ed effectively with clients and employees on an individual basis, including supervision, management, scheduling and staffing, of 10-35 employees and 25 clients. Provided new employee orientation, trained and assed clients and employees needs and issues. Wrote recurring and new vacan ...
97 hits
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S Hambleton Location: Davenport, IA 52804 ... ent Center, Davenport, IA 2001-2004 *provide activites of daily living for individuals both mentally and physically impaired *assist individuals in maintaining and increasing mobility through physical and occupational therapy *provide as normal a life as possible through social events and community activities *work closley with trained physical and occupational therapists to monitor and increase mobility goals *create spreadsheets to track completion of daily activities APAC, Inc., Davenport, Ia 2004-2005 *answer calls and increase customer base by selling beneficial credit card products to new and existing Citibank members *achieve call quotas and sales goals *exceed call monitoring require ...
95 hits
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B Scott Location: Tipton, IA 52772 ... eau Financial Services Tipton, IA Agent § Managed $375,000 book-of-business . § Acquired Variable Life and Variable Annuity Licensing § Achieved Blue Vase Award in 2007 § Increased percentage of book-of-business by 20%. § Named Agent of the Month August & September 2008 § Passed FINRA recertification exam March 2009 § Recertified for individual and group Wellmark Blue Cross & Blue Shield May 2009 2002-2007 Jeffrey G. Frazier, Farm Bureau Tipton, IA Sales Associate § Managed and serviced agent's $800,000 book-of-business . § Prospected and wrote new business. § Completed quarterly and end-of-year tax reports. § General office duties. ...
93 hits
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L Wilks Location: Des Moines, IA 50316 ... ion with a company that offers room for advancement within the company for entry level employeesSummary of QualificationsI have computer knowledge in Microsoft Word, Excel, Outlook, and Internet applications. Excelling in communication both verbally and in writing. 4 years previously in a Call Center environment . I have the ability to handle multiple tasks simultaneously being constantly aware of time lines. Adept at defining customer requirements and meeting their needs. Also recognized for excellence in Customer Service (Manpower, 2001) Employment03/200 6-10/2009 Nationwide InsuranceCustome r Service Representative llInbound calls from customers inquiring about their current active poli ...
91 hits
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H Santilli Location: Eldridge, IA 52748 ... 1997 - 2008Progressive Casualty Insurance Company Lawrenceville, New Jersey 2005-2007Senior Claims Specialist -Increased responsibility and workload that involved customer service and all of the requirements of the Claims Specialist role -Work across geographical boundaries. -Excellent interpersonal skills -Completed injury evaluations on injured parties for a proper settlement of all outstanding medical bills as well as pain and suffering. -Re-certified for claims adjuster for state license, when applicable 2000-2005Claims Specialist -As claims specialist, handled Bodily Injury claims in states where licensed -Authorized payment to insured and claimants involved in automobile accidents, ...
89 hits
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E Basel Location: West Des Moines, IA 50266 ... ne Etiquette 60 wpm 100% accuracy Office Procedures Customer Service Skills Currently Iowa licensed for Property/Casualt y and Health/Life Employment History 01/2009- 08/2009 Volt Employment Services, Wells Fargo Home Mortgage, West Des Moines, IA Fee Validation Team – Mgr: Nancy Fortman. Establish settlement agency contact information from Home Mortgage Consultants. Send forms to Settlement agency for pre-closing fee validation. Emphasis on follow up and deadlines. Business Services Group Administrator - mgr: Chris McGinnis. Loan document preparations for conventional refinancing accounts. Documented files and distributed to underwriters an ...
87 hits
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M Bruce Location: Hiawatha, IA 52233 ... sed Notary in state of Iowa, Linn County Scanning legal documents into computer system Computer skills 10-key proficiency Typing 40 WPM Clerical skills Efficient problem solving skills Planning and Budgeting EDUCATION April 1989 Hamilton Business College March 1990 Graduate Major in Administrative Assistant/Data Entry Relevant Courses of Study: Records Management Written Communications General Transcribing skills Micro Computers Word Processing Typing Accounting English Math Personal Development Professional Development WORK EXPERIENCE Aug. 2008 to Present Personal Lines CSR, Sheets Forrest Draper Insurance. In my current position I assist five agents with scanning ...
85 hits
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B Moline Location: Davenport, IA 52803 ... Resources Administrative Assistant Per Mar Security Services, Davenport, IA 4/08 to Present Duties include: Process all paperwork relating to the new hire, change of status, job change, leave of absence, termination, etc. of employees in the payroll system, ensuring accuracy of all information. File HR paperwork as received . Prepare and submit New Hire Centralized Employee Registry Report to the State of Iowa on a bi-weekly basis. Complete employment verification of past Per Mar employees. Responsible for the placement of all employment advertising. Prepare bi-weekly job postings and job postings as requested by the branches and distribute all to appropriate recruitment so ...
83 hits
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S Schultz Location: Cedar Falls, IA 50613 ... nuity of acquired skills and knowledge. Experience 2001-2007 Petersen-Hill insurance Cedar Falls, Iowa Personal Lines Manager Marketing of new and existing accounts, direct communication with clients, underwriters, marketing representatives, adjusters, insurers, mortgagors, lien holders, etc. Coordinated duties with other personal lines customer service representatives; ordered office supplies and equipment; prepared applications and other documents as needed. Implemented and executed Marketing Plan for agency, and assisted with website. Also responsible for cross-selling, advertising, and marketing to new clients. Left to care for terminally ill spouse at home, per his wishes. ...
81 hits
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D Johnson Location: Cedar Rapids, IA 52403 ... rocessing position. Ability to provide professional, courteous, efficient and accurate customer service. Self starter and goal-oriented individual with strong attention to detail. Organized, energetic, and detail-directed problem solver. Proven ability to work in unison with staff and management. Education Diploma Waterloo West High General Studies Iowa State University Relevant Experience & Accomplishments Successfully completing Life Office Management Association courses earning an Associate of Customer Service certificate. Successfully keeping the work queue to a 3 day or less minimum of work to be processed as opposed to the 10 day standard ...
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