Administrative Support Specialist Jobs

Beecher Carlson is a privately held insurance brokerage and risk management consulting firm dedicated to delivering revolutionary solutions and services. We have an immediate opening in our Atlanta office for an Account Administrator. Primary responsibilities include providing administrative support on assigned accounts.

• Assists client teams by performing miscellaneous clerical functions including but not limited to photocopying, faxing, scanning, word processing and filing.
• Respond to calls from lenders and certificate holders for issuing and or making changes to certificates as necessary while following appropriate procedures.
• May also issue auto ID cards, WC Posting Notices, and process invoices for assigned accounts.
• Review Contracts and Agreements for Certificate Issuance requirements.
• Responsible for completing, monitoring and processing small business applications for e-renewals.
• Responsible for monitoring renewals for assigned accounts and executing on renewal process updates.
• Updating AMS with relevant renewal information as taken from binders.
• Maintenance of paper and computer files for assigned clients.
• Sends out and keeps record of routine correspondence.
• Handles routine inquires and transactions concerning policies and invoices.
• May prepare and issue invoices. Identifies and resolves problems.

Full-time licensed (P&C) position open in local Allstate Insurance Agency.
Office Hours M-F 9:00am – 5:00pm

Job Description and Responsibilities:

• Oversees the day-to-day operations of the agency and implements programs to meet long-term and short-term goals for agency growth.
• Possesses thorough knowledge of and ability to implement all agency policies and procedures.
• Tracks production and servicing of each employee.
• Reviews customer accounts and assists in problem resolution as needed.
• Oversees and manages processes for marketing campaigns, customer service and underwriting issues.
• Manage trailing document and compliance processes.
• Process policy changes, claims and answer questions
• Process mortgagee changes for refinance and sold loans
• Research, solve and respond customer questions
• Quote new business and process as necessary
• Past due letters and phone calls weekly
• Cross sell when we notice we don’t have all lines
• Pick up mail each day, process and distribute mail
• Close out daily activity and deposit. Make deposit each night
• Order supplies, business card, and brochures as necessary
• Process New Business applications as required
• Manage and work internal contact system IMPACT

Please contact agency owner
Charlie Cockriel Register to View