E Peters Location: Durham, ME 04222 ... llment Quality & Audit RepresentativeUn itedHealth Group, Hooksett, NH June 2007 to June 2009- Prepared, processed and maintained new member enrollments. - Loaded new members into the enrollment database & updated the database with changes. - Determined member eligibility & verified enrollment status. - Reconciled eligibility discrepancies, analyzed transactional data & submitted retroactive eligibility changes. - Met and exceeded accuracy goals which were measured by daily and EOM scores from quality reports - Maintained minimum productivity goals per CDP level measured by daily and EOM scores from productivity reports. - Met strict attendance and ...
97 hits
2.
P Ferland Location: Greenville Jct, ME 04442 ... and selling various types of individuals insurance policies including automobile, fire, property, umbrella, and builders risk Current property and casualty licenseInterview prospective clients, obtain data about the person/ property to be insured, discuss existing coverage and propose coverage/additio nal coverage or changes to coverage as appropriateDevel op quotes for particular coverage and notify customerCall on policyholders to deliver and explain policy Ensure that policy requirements are fulfilledPerform administrative tasks such as handling policy renewals Ability to work under pressure, multi-task, and complete projects within datelinesCompute r literate including knowledge o ...
95 hits
3.
C Keyworth Location: Raymond, ME 04071 ... d problem-solving skills. Backed by solid computer skills and strong initiative to learn new technology. KEY QUALIFICATIONS: Administrative Skills: Prepare Correspondence; Telephone Reception; Event Planning; Budgeting & Cost Controls; Appointments and Scheduling; Daily/Weekly/Mon thly Reports; A/P & A/R; Marketing (Newsletters, Brochures, Mailers); Excellent Spelling and Grammar Skills; Proofreading; Trade Shows/Exhibition s; Type 75WPM; Data Entry 9600 KsPM Specialized Skills: Real Estate Transactions; Title/Deed Research; Automobile/Prope rty Claims Processing; Accident Reconstruction; Interviews (Principals and Witnesses); Settlement Negotiations; Assignment of Appraisals; Sub ...
93 hits
4.
D Sanborn Location: Portland, ME 04103 ... fice Manager - Maine Medical Partners, Women's Health, 778 Main Street, Suite Two,South Portland, Maine 04106 (207)775-1255. Responsibilities include: supervision ofclerical staff, billing and coding for infertility and reproductive endocrinology, liaisonbetween administrative and clinical departments, management of physician schedules, pre-certificatio n and insurance verification, coordination of administrative functions for theoffice, employee annual reviews, participation on several interoffice committees and oneintra office committee and involvement in budgeting for practice. Office Managerreporting directly to Practice Administrator from September 8, 2006 through July 10, 2009Th ...
91 hits
5.
J York Location: Windham, ME 04062 ... her and the moral high.Customer Relations-I have waitressed for three years and learned the proper ways to deal and work with customers in many different situations.WORK HISTORYFriendly' s RestaurantJune 2006-presentWind ham, MESummers and after schoolEDUCATIONG raduateJune 2008Windham High School, Windham, MEOne Semester Fall 2008 Saint Joseph's College, Standish, ME NursingCurrently Spring 2008-present University of Southern Maine, Portland, ME Business Management Concentration i ...
89 hits
6.
T Leclair Location: Wilton, ME 04294 ... ies. Proficient both on the phone with assessing customer needs and on the computer with a complex database, my efficiencies are recorded internally. I consistently maintain and exceed the company's standards of average handling time and customer service quality goals in this fast-paced environment. July 2007-Nov 2008 ICT Group Wilton MEIn the role of internal quality assurance for Liberty Mutual, I was able to monitor and assess responses to incoming calls of other customer service representatives. I provided constructive feedback to representatives and provided training and assistance on improving their skills.2000-2001 Franklin Pierce College Book StoreI provided general customer ...
87 hits
7.
K Tucker Location: Portland, ME 04109 ... focus on getting the job done, exceptional customer relations, attention to detail, leadership, and excellent verbal and written communications skills. Cited for excellence in bringing projects in on time, on-budget and exceeding expectations. A dedicated team player with a positive, unflappable attitude.PROFESS IONAL EXPERIENCESIDEXX Laboratories, Westbrook, Maine May 2009 - November 2009 Account Executive - Internal Marketing Communication Department Responsible for all AE duties.The VIA Group, LLC, Portland, Maine 2003 - 2009 Production Manager/Traffic Manager/Project Manager/Media Coordinator ...
85 hits
8.
L Bowser Location: Westbrook, ME 04092 ... ghlights: · Customer Service · CLAIMS EXPERIENCE · Ability to generate creative approaches and solutions to solve problems · Proficient in Microsoft Word, Excel, Outlook, Fortis · PROCESSED AUTH'S AND REFERRALS · BILLING EXPERIENCE · DATA ENTRY SKILLS · Fortis Scanning System Experience: Mercy Hospital Portland ME Administrative Assistant (5/05 - 12/08) · Managed Fortis scanning system; including scanning and viewing the insurance payments to Mercy Hospital. · Filed hard copies of the insurance payments. · Managed demographics for physician offices. · Provided quality support for all incoming and outgoing faxes to lawyers' offices and ...
83 hits
9.
P Patterson Location: Wilton, ME 04294 ... growth of other personnel by mentoring and motivation. Knowledgeable of computer hardware and software systems. Assured detail-oriented customer service by prioritizing employee training and personnel communications. Employment History Licensed Customer Service Agent October 2003 - June 2009 ICT Group Inc, Wilton, Maine Serviced personal insurance policyholders. Counseled customers for auto, home, and liability insurance coverage. Endorsed changes in insurance policies. Helped retain customers by explaining coverage and benefits. Infantry Soldier November 1998 - November 2002 United State Army, Schofield Barracks, HI Driver for senior personnel officer. ...
81 hits
10.
A Libby Location: Gray, ME 04039 ... ofessional growth, and attainment of goals and objectives. Outstanding communication, interpersonal, analytical, and decision making skills. Demonstrated success managing projects to completion including the development of a disability, life and critical illness claims department. EXPERIENCE 1999 - 2006 DIRECTOR OF DISABILITY CLAIMS MANAGEMENT (June 2000 to August 2006) Disability Consulting Group, Portland, Maine Performance management of up to 12 staff in various claims positions which included hiring, training, development, completion of staff developmental plans, and annual performance reviews Developed and implemented a disability, life and critical illnes ...
Saved Resumes
