Call Center CSRS/Medical Billers/Insurance Claims -
Location: San Diego, CA
Description: URGENT needs for Call Center CSRS / Medical Billers / Insurance Claims!!!!!
Education / Training / Experience / Licenses
*Minimum six months to a year of experience in a customer service call center.
*Experience in health care or health insurance, collections, claims, medical billing preferred but not required.
*Basic computer skills. Need to be able to type 35 wpm, knowledge of basic MS Word and Alpha / Numeric Data Entry at 6,000 key strokes.
*Must have High School diploma or GED.
Detailed Duties and Responsibilities - Essential Functions
*Provides customer service to customers and / or clients.
*Receives and responds to incoming calls in a professional, timely and courteous manner.
*Provides accurate answers to callers' questions while following standard policies and procedures.
*Documents all calls in companiesˇ¦ communication log system in an accurate and timely manner.
*Refers and escalates any inquiries requiring additional action to the appropriate person or department and follows up within necessary timeframes.
*****Must be available for all shifts (NO exceptions) 5-2pm, 6-3pm, 7-4pm, 8-5pm, 6- 9 pm.******
Pay Range is: $11- $13 / hr DOE - Downtown SD, Parking Not Provided.
Send your resume in MS Word format to our Branch e-mail ( -Register to view- ) and in Subject line enter (i.e. Customer Service / Medical Biller / Claims, etc). Please no phone calls from candidates as we wish to maximize our efforts in screening out qualified candidates.
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