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Description: Provide support to Regional Account Managers in managing relationships with new and existing mid size accounts. Resolve issues and problems; provide daily support on billing, document review / explanation, claims, and evidence of insurability and enrollment processes. Supports Institutional accounts that vary in complexity from less complex to highly complex in nature. Coordinates marketing; sales and support services. Has a good understanding of assigned clients' requirements and support efforts of Regional Account Manager to develop programs, which will meet their requirements. Possesses excellent communication skills and solid knowledge of Prudential products and services.Demonstrated success in servicing medium / large accounts in the group insurance and / or managed care industry. The ideal candidate has relevant work experience with a record of accomplishment that included a strong client retention and ability to develop and grow relationships with clients, as well as external brokers / consultants.· Excellent verbal and written communication skills· High level of competency with PC software, i.e. EXCEL, WORD, POWER POINT, etc.· Ability to multi-task and prioritize appropriately· Able to work in a fast-paced and challenging environment· Superior customer service skills· Self-starter, independent, motivated, detail oriented and flexible.· Proven ability to achieve results.· Flexibility with regard to schedule and willingness to travel if necessary· College degree or equivalent work experience preferred * Important notice: Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant.
New Candidate Registration
Just 3 Easy Steps! Before you can apply for jobs on
iHireInsurance.com, we need you to complete a
one time registration process so we can match your skills with the
jobs you apply to. This allows employers to receive targeted matches,
increasing the chances that they'll see your resume if you have the
skills they're looking for.
Just 3 Easy Steps! Before you can apply for jobs on
iHireInsurance.com, we need you to complete a
one time registration process so we can match your skills with the
jobs you apply to. This allows employers to receive targeted matches,
increasing the chances that they'll see your resume if you have the
skills they're looking for.